Get found. Get chosen. Get repeat customers.

You connect your Google Business Profile through Google’s authorised sign-in flow. Elixiir does not ask for or store your Google password. Once permission is granted, eligible profiles and locations can be managed from the unified Discover dashboard. Multi-location businesses, agencies and owners managing more than one firm can work from a single login with structured access controls.

Yes. Discover can currently help plan, create, approve and publish Studio posts to connected Google Business Profiles. Posts can be built around the business’s Brand DNA and optimised for local search, answer-focused discovery and geographic relevance. Publishing to Facebook and Instagram is coming soon, followed by additional platform connections as they are released and approved.

Elixiir brings visibility, reputation, customer, staff and revenue signals into connected reports. Depending on the activated plan, owners can review rank visibility gaps, profile health, competitor movement, review trends, campaign performance, customer visits, loyalty activity, staff contribution, branch performance and repeat revenue. The goal is not to show more data, but to help the owner understand what is improving, what needs attention and what action should happen next.

No responsible platform can guarantee a particular Google ranking because search results depend on relevance, distance, prominence, competition, profile quality, customer behaviour and Google’s own systems. Elixiir identifies visibility gaps, improves profile consistency, supports better content and review workflows, monitors competitors and helps the business act more regularly. This creates a stronger and more measurable process for improving local visibility, without making unrealistic ranking promises.

Review suggestions are informed by the connected business context, Brand DNA, services, location and the type of customer experience being described. Elixiir supports two approaches: ready-to-use informed suggestions for customers who need quick help, and assistive “ghost writing” that helps the customer express their own experience in clearer language. Suggestions are generated dynamically rather than relying on one fixed list, helping avoid repetitive, generic or unnatural reviews.

Yes. The AI Review Suggestion Profile is designed for multi-platform review collection. A business can guide customers toward selected review destinations based on its needs, while keeping the experience simple through one smart QR or NFC interaction. Platform availability depends on the links and review destinations configured by the business.

Customers usually build the strongest relationship with the staff member who actually served them—not with a reception counter standee. Staff-specific QR and NFC profiles make it easier for the serving employee to request a review, capture a lead or share the business profile at the right moment. Elixiir can then track card usage, review-copy actions, link clicks, contact capture and other permitted activity, helping owners understand staff participation and performance more clearly.

Standard online onboarding and role-based training are included for the activated modules. The business owner or manager is guided through account setup, Google connection, Brand DNA, staff creation, review profiles, customer capture and the main daily workflows. Salon OS onboarding can also cover services, appointments, billing, loyalty, memberships, packages and inventory. Large data migration, custom setup, on-site training or extensive catalogue preparation may be quoted separately.

Customers receive standard digital support for setup, product usage and issue resolution. The team can assist with platform configuration, workflows and understanding reports. Premium implementation, managed marketing, large catalogue work, custom integrations, Google reinstatement work, on-site support or dedicated account management may be offered separately based on scope.

A standalone SEO or local visibility tool generally stops at audits, rankings, content or profile recommendations. Elixiir connects discovery to what happens after the customer finds the business: review capture, lead capture, appointments, visits, billing, loyalty, campaigns and repeat revenue. This allows visibility activity to become part of a complete customer lifecycle rather than an isolated marketing task.

A normal CRM usually begins after customer data has already been captured. Elixiir also helps create the moments where that data is captured—through Google discovery, digital business profiles, smart QR and NFC interactions, reviews, coupons, WhatsApp and C Commerce. Repeat then connects leads, visits, purchases, loyalty, campaigns and follow-ups, giving the CRM richer context and helping the business act at the right time.

Traditional billing software mainly records a transaction. Elixiir treats every bill as a lifecycle event. A completed invoice can update the customer profile, spending and visit segments, loyalty, membership or package usage, staff attribution, review requests, revisit cycles and eventual repeat-revenue reporting. Billing therefore becomes connected to customer retention and decision-making, not just accounting.

Separate tools often create separate data, repeated setup and incomplete reporting. Elixiir acts as an intelligence layer across the business—understanding its Brand DNA, locations, staff, customers, services, products, reviews, campaigns, visits and transactions. Because these elements are connected, the owner can make better-informed decisions and Elixiir can recommend or automate the next useful action with more context than an isolated tool.

C Commerce means Conversational Commerce: customers discover products or services, ask questions, receive assistance, place an order and continue the relationship through a conversation-led journey, especially on WhatsApp. Elixiir plans to connect the product catalogue, C Commerce website, WhatsApp catalogue, Google Merchant Center, local listings, POS inventory, invoicing and repeat communication so the business does not have to maintain each channel separately.

Traditional ecommerce is usually built around self-service browsing, cart and checkout. C Commerce adds human or AI-assisted conversation to the buying journey. This is particularly useful for local businesses where customers ask about availability, suitability, appointments, customisation, delivery, service combinations or branch-specific options before purchasing. The website remains important, but the conversation becomes an active sales and service layer rather than an external support channel.

Elixiir is designed to help the business become more visible, more trusted, more organised and more repeat-driven. Its impact can include more consistent Google activity, easier review collection, better customer-data capture, clearer staff accountability, stronger follow-up, improved loyalty participation, fewer missed opportunities and more visibility into repeat revenue. Actual results depend on the business, market, customer experience, team adoption and consistent use of the platform.

Yes. Elixiir Repeat is available separately for businesses that already manage visibility through another solution but need CRM, staff tools, customer capture, loyalty, campaigns and retention workflows. Visibility and Repeat can also be combined under Elixiir Growth for a connected discovery-to-repeat journey.

Founding 300 businesses receive inaugural subscription pricing and selected launch benefits, including the applicable Growth Credit Wallet and complimentary WA governance access during the refinement period. Meta communication charges, optional physical NFC cards, advanced migration, managed services and future premium C Commerce capabilities remain separate where applicable.